Our Warranty
Industry-best coverage — 2-year component plus 5-year craftsmanship warranty on every machine.
Component Warranty
Graham International warrants all units and equipment against defects in material and workmanship under normal use and service for 24 months from Invoice Date, including manufacturers components with shorter warranties.
Craftsmanship Warranty
All Graham International equipment carries a 5-year warranty against defects in workmanship. When we say our equipment is built to last, we put the warranty behind it.
Industry-Leading Warranty Coverage
Our 2-year component warranty and 5-year craftsmanship warranty set the standard in wire and cable handling equipment. When you invest in Graham International equipment, you invest in equipment that is warranted to perform — backed by a company that has been honoring its commitments for over 40 years.
Warranty Exclusions
The following are not covered under warranty:
Parts repaired or altered outside Graham International’s factory or authorized Service Technician
Parts subjected to misuse, negligence, or misapplication
Normal wear and tear of expendable items
Warranty Claims
For warranty claims or questions, contact Graham International directly:
"The bitterness of poor quality remains long after the sweetness of a low price is forgotten"
— Benjamin Franklin
Questions About Our Warranty?
Our team is happy to discuss warranty coverage for any Graham International product.
Contact Us